General Terms and Conditions
Last updated: July 2026 · The German version is legally binding.
1. Scope and provider
1.1 These General Terms and Conditions (“GTC”) apply to the use of the Beyondles platform and related services (the “Service”), provided by Beyondles UG (haftungsbeschränkt) i.G. (the “Provider”).
1.2 The Service is intended exclusively for entrepreneurs within the meaning of § 14 BGB, not for consumers.
1.3 Deviating or supplementary terms of the customer do not become part of the contract unless the Provider expressly agrees to them in writing.
1.4 The “Service” comprises the entire Beyondles platform including the products The Brain and The Agent and their associated applications and subdomains (in particular beyondles.ai, brain.beyondles.ai and agent.beyondles.ai). These GTC apply uniformly to all of these and are the sole governing terms for use of the Service.
2. Subject matter and services
2.1 The Provider makes available an AI operating system for companies, in particular a persistent knowledge and context infrastructure (“The Brain”), an orchestration and execution layer with specialised AI agents, and applications and integrations built on top.
2.2 The specific scope depends on the chosen plan or individual agreement. The Provider continuously develops the Service.
2.3 The Provider uses third-party models and systems. AI-generated results may be incorrect or incomplete; the customer must review them on their own responsibility before any business use.
3. Founding Partner programme
3.1 Within a limited number of pilot partnerships, the Provider offers selected companies to jointly solve a concrete operational problem on the Beyondles platform.
3.2 The Provider handles concept, project management, technical implementation and infrastructure. During the pilot phase, the pilot partner bears the running AI usage costs. Further conditions follow from the individual Founding Partner agreement.
3.3 The Provider may use the joint project as a reference or success story for its own communication only with the pilot partner's prior agreement.
4. Conclusion of contract
4.1 The presentation of the Service and plans is not a binding offer. A contract is concluded by confirmation of registration, activation of access, or conclusion of an individual agreement.
4.2 Enquiries submitted via the Founding Partner application form are non-binding and give no claim to admission to the programme.
5. Prices and payment
5.1 The prices stated at the time of conclusion apply. Standard plans are billed monthly; usage beyond that and running AI usage costs are billed based on usage.
5.2 All prices are exclusive of any applicable statutory VAT.
5.3 The Provider may adjust prices at the beginning of a new billing period, informing the customer at least four weeks in advance.
6. Rights of use
6.1 The Provider grants the customer a non-exclusive, non-transferable right to use the Service for the term of the contract.
6.2 Content and data the customer brings into the Service remain their property. The Provider may process this data to the extent necessary to provide the Service.
7. Customer obligations
7.1 The customer undertakes in particular to:
- keep access credentials confidential and protect them from third-party access;
- not use the Service unlawfully or abusively;
- not upload content that violates applicable law or third-party rights;
- ensure they hold the necessary rights to the data and content they provide.
7.2 The customer is responsible for all activities under their account.
8. Availability
The Provider strives for high availability but does not owe any specific availability unless expressly agreed separately. Maintenance, disruptions within the customer's sphere and force majeure may temporarily limit availability.
9. Warranty
The Provider performs its services with customary professional care. The customer must report defects without delay. In the case of justified defect notices, the Provider remedies the defect within a reasonable period.
10. Liability
10.1 The Provider is liable without limitation for intent and gross negligence and for damages arising from injury to life, body or health.
10.2 In the case of slightly negligent breach of a material contractual obligation (cardinal obligation), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.
10.3 Liability under the German Product Liability Act remains unaffected. The customer remains responsible for backing up their data.
11. Data protection and processing
The Provider processes personal data in accordance with the Privacy Policy. Where the customer processes personal data in the Service, the parties conclude a data processing agreement pursuant to Art. 28 GDPR.
12. Confidentiality
The parties treat each other's confidential information as confidential and use it solely to perform the contract.
13. Term and termination
13.1 Unless otherwise agreed, the contract runs indefinitely and may be terminated with 30 days' notice to the end of a billing period.
13.2 The right to extraordinary termination for good cause remains unaffected.
14. Changes to the GTC
The Provider may amend these GTC with future effect. The customer will be informed of changes by email at least four weeks before they take effect. If the customer does not object within four weeks of receiving the notice, the amended GTC are deemed accepted; the Provider will point this out separately in the notice.
15. Final provisions
15.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
15.2 The place of jurisdiction for all disputes arising from or in connection with this contract is the Provider's registered office, provided the customer is a merchant, a legal entity under public law or a special fund under public law.
15.3 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.
